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WooCommerce Wednesdays: How to set up Google Analytics for WooCommerce

WooCommerce Wednesdays: How to set up Google Analytics for WooCommerce

Google Analytics is a powerful tool for gaining a comprehensive understanding of your website performance. That said, properly configuring Google Analytics to track the right data can be tricky, particularly for ecommerce stores. In this guide, we will examine how to properly set up Google Analytics for a WooCommerce site to provide insightful metrics you can use to improve your business.


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Important metrics to track in Google Analytics

Google Analytics lets you easily monitor a variety of metrics in WooCommerce. This includes basic web traffic metrics, such as pageviews as well as important ecommerce metrics including:

  • Conversion rate: The percentage of your website visitors that result in sales
  • Average order value (AOV): The average amount customers spend with each purchase
  • Abandoned cart rate: The percentage of people that leave your site with items still in their cart
  • Customer Lifetime Value: The average amount of revenue you earn over the course of a customer’s life.
  • Product revenue: Revenue generated by each product
  • Sales: Total number of unique purchases

To accurately measure these ecommerce metrics in Google Analytics, you must have ecommerce tracking properly set up. Enabling the functionality in Google Analytics is easy enough.

The trick is getting your website to push all the necessary transactional data back to Google Analytics to calculate the ecommerce metrics. For example, Google needs to know the value of each order to calculate the total revenue for each product. The way Google gets this information is through tracking tags placed on your website.
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Integrating Google Analytics with a WooCommerce extension

You can avoid the process of manually adding tracking codes to your site by using a WordPress plugin to handle it for you. There are a myriad of plugins you can choose from. The most powerful is the WooCommerce Google Analytics Pro extension, included in the GoDaddy Managed Ecommerce Hosting plan.

The extension seamlessly adds advanced event tracking to your WooCommerce website. It then pushes the events to Google Analytics, to track ecommerce metrics such as conversion rate and sales per product.

Once you’ve activated the plugin, go to WooCommerce > Settings > Integrations > Google Analytics Pro to configure your settings.

Google Analytics WooCommerce Integration
Seamless integration between Google Analytics and WooCommerce makes this a relatively easy job.

The first thing you need to do is connect your Google Analytics account to the plugin. There are two ways to do this. The first is to authenticate your account by signing in. The second is to manually add your Google Analytics tracking ID.

To complete the authentication process, click Authenticate with your Google Account. Select the account you want to link, and Google will ask you to allow the connection.

Google Analytics WooCommerce Access
Again, it’s pretty easy to connect Google Analytics and WooCommerce

If you want instead to manually integrate your GA account, you can find your tracking code by going to Admin > Tracking Info > Tracking Code.

Google Analytics WooCommerce Manually Connect
Sometimes, your workflow demands a manual setup — and you have that option.

Copy the code and go back to WooCommerce. Check Enter tracking ID manually and enter the ID.

Google Analytics WooCommerce Tracking Code
Just grab that code and you’re on your way to completing setup.

Enable ecommerce tracking in Google Analytics

Before you configure the plugin settings, you want to make sure to enable ecommerce tracking in Google Analytics. This will allow Google to collect transactional data such as products purchased and revenue from sales.

To enable Ecommerce tracking go to the Admin page and find Ecommerce Settings in the View section.

Insights from Google Analytics and WooCommerce
Enable tracking to gain valuable insights from Google Analytics and WooCommerce.

Select Enable Ecommerce.

Google Analytics WooCommerce Advanced Reporting
Get more from Google Analytics and WooCommerce with advanced reporting.

You also want to enable Enhanced Ecommerce Reporting. With enhanced reporting, you’ll get more detailed data and insights into the behavior of your website visitors. You can also track the performance of discount codes to better understand the impacts of your marketing efforts.

Configure settings in the WooCommerce backend

After you enable ecommerce tracking, you can begin configuring the settings for the Google Analytics Pro extension.

Google Analytics WooCommerce Configuration
There are quite a few considerations as you configure Google Analytics for WooCommerce.

Depending on your local data protection laws, it is probably best to anonymize IP addresses. You’ll also want to enable User ID tracking as it helps ensure your user metrics are accurate. For user tracking to work, you must set up the User-ID feature in Google Analytics. You also need to create a User-ID if you want to see the data in your reports.

Further down the settings page, you can find a list of all the events the extension pushes to Google Analytics. You can not modify the event trigger but you can customize the event names however you like. If you don’t want to track an event, leave the field blank and the plugin will ignore it.

Google Analytics WooCommerce Events
Selecting relevant events to track is a good idea for your integration.

Finally, you’ll want to configure your checkout funnel to accurately track user behavior. The Google Analytics Pro extension automatically populates the checkout behavior funnel with the following steps.

Google Analytics WooCommerce Funnel
Setting up Google Analytics with WooCommerce gives you lots of insight into customers’ behavior.

For accurate checkout tracking, you will want to create a funnel with the same steps in your Google Analytics account.

Go to Admin > Ecommerce Settings to find the options for Checkout labeling. You then need to add four funnel steps that match your WooCommerce Checkout Funnel.

This is the last step for Google Analytics and WooCommerce to pass on essential ecommerce data.

That’s it. Your WooCommerce store is now set to pass all essential ecommerce data to Google Analytics. You can test your integration to ensure that everything is working by checking the Realtime activity report.

Load a new tab with Google Analytics and open your website in a private (incognito) window to not be signed in to your admin account. Go to Google Analytics > Realtime > Events. There you can see the number of current active users.

Google Analytics WooCommerce Events
Use an incognito window so Google Analytics reports at least one active user on WooCommerce.

If the integration is working you should see at least one active user. Later on, we will discuss how to navigate the various Google Analytics reports to track your store’s performance.

Using Google Tag Manager to Connect Google Analytics and WooCommerce

The other way to connect Google Analytics and WooCommerce is to use Google Tag Manager (GTM), a great tool for adding all sorts of tags to your website. The process of using GTM to integrate the two is admittedly more involved than using a plugin. But, it does offer more control over your integration if you are willing to endure a longer setup.

Below is a brief overview of the steps to create a GTM account if you do not already have one.

Go to https://tagmanager.google.com/ and select Create Account. Enter the name for the account as well as the container name (your store URL). Select Web for Target Platform and click Create. You’ll then need to agree to the data processing terms of service to complete the account creation process.

Google Analytics WooCommerce Tag Manager
Google Tag Manager (GTM) is a great tool for adding all sorts of tags to your website.

Once your account is set up, you will want to download a WordPress plugin to help add your tags to your site. The Google Tag Manager (GTM4WP) for WordPress plugin is great a option as it lets you build detailed GTM triggers for events like add to carts and checkouts started.

The plugin is free and available through your WordPress dashboard. After you activate the plugin, you’ll get a notification to add your GTM ID.

It’s easy to miss the place where you add your GTM ID to Google Analytics on WooCommerce.

Click the link, paste your GTM ID into the appropriate field and save the changes.

You can find your GTM ID in the right corner of your GTM account dashboard.

Next, you will go to Integration > WooCommerce to enable enhanced ecommerce tracking

This step can be easy to overlook, but it can yield lots of great customer information.

I also recommend that you enable the following settings:

  • Cart as 1st checkout step
  • Cart content in data layer
  • Customer data in data layer
  • Exclude tax from revenue
  • Google Ads Remarketing

With the plugin configured, you now want to go to GTM to create a tag to use.

Go to Tags and click New.

Google Analytics WooCommerce New Tag
Get started here with your first tag in Google Analytics for WooCommerce.

Name the tag and click the Tab Configuration box.

Give your tags short names that are easy to remember, yet specify their use.

You’ll then have the option to choose a tag type. Select Google Analytics: Universal Analytics.

You can use tags for lots of things when you set up Google Analytics for WooCommerce.

Next, you want to select the track type. For our example, we will use Page view. You can also track events, transactions, social interactions, and timing.

There are quite a few important details to consider as you set your tags.

Now, you’ll need to choose a Settings variable. If you do not already have one, you create a new variable using your Google Analytics tracking ID.

After you select your variable, there are a couple of important settings to enable. First, select Enable overriding settings in this tag. Then go to More Settings and find Ecommerce. Select True for Enable Enhanced Ecommerce Features and enable Use Data Layer.

Google Analytics WooCommerce Override
Dial in your tag configuration to make sure their pulling in the data you can use.

Enabling these settings ensures the tag can pull all the data from your website’s data layer.

With Tag Configuration complete, the last step is to choose a trigger to make the tag fire. Click the Triggering box. Select the trigger (in our case All page views).

Google Analytics WooCommerce
All page views is a good choice for the trigger in Google Analytics on WooCommerce.

And there you go. Your tag is now properly set up to send all ecommerce events to Google Analytics. If you want to test the tag, you can do so by clicking Preview and connecting Tag Assistant to your site.

Measuring the performance of your WooCommerce site

Checkout behavior analysis

The checkout behavior analysis report shows you how visitors are moving through the checkout process. You can use these insights to see which steps users complete before leaving your checkout page.

To review the report, go to Conversions > E-commerce > Checkout behavior.

Google Analytics WooCommerce
Setting up Google Analytics for WooCommerce can show you things like how many sessions end with a transaction.

Shopping behavior report

The shopping behavior analysis report shows you how many of your users are adding items to their cart and how many are abandoning their carts. You can use these insights to see if you need to improve your customer experience.

The eccommerce events Google Analytics receives from the Pro extension allow it to automatically generate the Shopping Behavior report.

Product performance report

The product performance report provides sales performance and shopping behavior date for all your ecommerce items. You can see revenue per product, the number of purchases, and average sales price. You can also see the percentage of people that bought each product after viewing the product page.

You can use these insights to understand which of your products are the most valuable both in terms of profit and conversions.

Closing thoughts on Google Analytics & WooCommerce

The in-depth reporting available in Google Analytics is an invaluable tool when managing an ecommerce store. With the robust data, you can make better decisions for your business while uncovering new opportunities to grow and improve.

Whether you choose to use a plugin, tag manager, or manul integration, this guide outlines what you need to start collecting accurate data for your site.

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