Quality coffee tops the list as the most important office feature

The quality of the coffee is the most important feature for office occupants, with two thirds of workers saying a decent flat white or cappuccino is an essential for a productive and engaged workforce.  Research by coworking developer Areaworks also found that being closer to the outdoors, and the ability …

The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

In this week’s Newsletter; how half of all our tasks will be performed by AI sooner than you might think; LinkedIn’s new London offices; the great failure of flexible working; Steelcase’s latest acquisition; Europe’s first building to achieve the WELL Platinum standard; Jonathan Hindle on improving workplace interactions; Jim Ware on …

Uncertain times demand a new approach to strategic people management

Is the management of people in organisations today really about growing the long-term value of an employers’ most important asset in an increasing uncertain and skills-short labour market? Or is it more to do with continuing to drive costs down and shareholder returns up; and meeting the bare minimum standards …

Should you consider outsourcing customer service for your eCommerce business?

Exceptional customer service plays an essential role in the success of any eCommerce business. This is even more true now that the voices of consumers are becoming more and more powerful, thanks to social media. They are aware of it and are interested in wielding their power. That’s one reason …

Business rates and employment costs for small firms need overhaul

The Federation of Small Businesses (FSB) is calling on the Chancellor Sajid Javid to bring forward radical interventions to address an unprecedented long-term slump in small business confidence, slowing economic growth and a widening trade deficit when he publishes the 2019 Autumn Budget on 6 November. In a letter to the Chancellor, the group calls for a …

Cyber Week Toy Deals Feature Big Discounts on Legos, LOL Surprise! and More. Here’s Where to Buy

Many shoppers think they’ll find the best deals on Black Friday or Cyber Monday. And while we saw an insane number of deals on both of these days in 2018, Black Friday and Cyber Monday do not always have the season’s lowest prices on everything you want to buy — …

10 website tips to help consumers trust your alternative health products

Alternative health products can be difficult to market, thanks to a healthy dose of consumer skepticism. Regardless of how well-supported your alternative health product is with evidence or customer reviews, health claims are frequently met with disbelief. Still, the alternative medicine industry is booming, and consumer trust might actually be …