Using multiple custom domains to control your online identity

If you’re like most individuals and businesses online, you are likely investing time, energy and money to send visitors to destinations you do not own or control. Marketing phrases such as “Follow me on Twitter” and “Like Us on Facebook” might be commonplace, but they are not necessarily helping you …

Can My Wife Retire Early?

It’s hard to believe that I haven’t work a formal job since 2012. That’s almost 7 years now! Time really flies when you’re having fun. Life has been outstanding as a stay-at-home dad/blogger/early retiree. I’m looking forward to many more years of operating in this capacity. On the other hand, …

Disney World’s New Ticket Pricing Is Super Confusing and People Are NOT Happy

Walt Disney World introduced a new ticket pricing structure this week that the theme park giant says is “designed to simplify the booking experience” and “deliver the best experience possible for our guests.” The initial reaction to the changes among potential Disney guests, however, has largely been confusion — and …

How to make ends meet when live gigs are canceled

My first realization that COVID-19 was having a detrimental impact on the entertainment industry came by way of Instagram and Twitter in early March. One of my favorite performers, Chester Lockhart, shared an Instagram story asking folks to purchase the artist’s Cameo videos. Chester also tweeted: “Freelance artists such as drag …

Automated customer service: How to leverage automation to create a remarkable client experience

What makes one client experience feel extraordinary and another feel lacking? Why are some service providers easily able to exceed their clients’ expectations, while others leave clients wanting and wishing for more? How do some people consistently receive referrals to new amazing clients and others struggle to find new business? One …