How to positively handle negative social media comments

Negative social media comments and reviews are sometimes amusing, but they can pose major problems for businesses. Many studies have explored the impact of online reviews on consumer behavior, and the general consensus is that: The majority of consumers read (and care about) online reviews. The majority of consumers pay …

Living Life on the Brink: How a Sense of Urgency Can Fuel Success

When I first started my company, Asia was reeling in the wake of the 1997 financial crisis. The situation was bleak – companies folded overnight, scores of people lost their jobs, the economy had collapsed. It’s a scenario familiar to many Americans since it would play out 10 years later with America …

Line managers are the unsung heroes of white-collar work

How good your line manager is makes the difference between an employee coping or struggling in lockdown. But too often line managers’ heroic efforts are not noticed by their employers, claims new report, titled Working under Covid-19 Lockdown: Transitions and Tensions. The report is the first research from an eighteen-month …

Majority of the workforce will need new skill sets to do their jobs successfully

HR leaders are finding it increasingly difficult to quickly find and develop talent with the most in demand skills, yet 58 percent of the workforce needs new skill sets to get their jobs done, according to Gartner, Inc. Gartner TalentNeuron data claims the total number of skills required for a …