How to create a coronavirus FAQ page for your website

Amid the COVID-19 pandemic, your customers will be looking for answers to a host of burning questions — and it’s your responsibility to provide them. In addition to keeping lines of communication open across all consumer touchpoints including social media, phone and email, consider creating a coronavirus FAQ page. Developing a …

Office design should take account of the quality of interactions as well as quantity

Ever since technology first made it possible for people to work remotely from their colleagues, there has been speculation that the physical office could be dispensed with entirely; and with it the idea that people should come together to work in the same place at the same time to achieve …

Peak Season: How to Remain Mighty on Main Without Holiday Foot Traffic

Foot traffic is a lifeline for brick-and-mortars, especially small businesses. However, leisurely trips down Main Street are dwindling as consumers lean into e-commerce to minimize their trips out during the pandemic. McKinsey & Co found that 25 to 36 percent of small businesses could close permanently as a result of …

Built environment sector must think in radical ways and act quickly

The construction sector, the real estate industry and city planners must give high priority to the same goal – to drastically reduce their climate impacts. Powerful, combined efforts across all of the built environment sectors are absolutely crucial for the potential to achieve the UN’s sustainability goals. And what’s more …