Parenting, Marketing, and Business Growth During COVID-19: What You Need to Know

If you’re a new business owner during COVID-19, then you know your original business strategy has had to change. Janie Burkett is one of those business owners. Her business, TheBiscuit Bar, had to go through new phases of growth during the pandemic. And she even had a new baby to …

Frontline leaders blocked from strategic decision making

New research commissioned by Workplace from Facebook claims frontline managers are being shut out from making strategic decisions, due to a prevailing disconnect with leaders in HQ. Despite the Covid-19 pandemic highlighting the importance of the frontline and its leaders, managers in this environment have not been empowered to make …

Offices iQ launches flexible corporate space solution Enterprise iQ

Offices iQ, the broker of flexible office and coworking space, has announced the launch of Enterprise iQ, a global end-to-end service that includes ongoing customer support. With flexible working spaces set to grow by up to 30 percent annually for the next five years across Europe, Enterprise iQ will service …

Measuring customer satisfaction as a service-based business

There’s one concrete way to know if you’re doing a good job in your service-based business. It’s not necessarily related to revenue or sales. It’s related to measuring customer satisfaction and understanding if your clients are impressed or indifferent about the services you provide. Getting clear feedback from your customers helps …