How to respond to comments and console unhappy clients

Let’s get real: In the web design world, complaints come with the territory. If you’re selling a product or service based on creative design and interpretation, you’ll eventually encounter an unhappy client. And keeping clients happy is key to providing exceptional customer service. Most complaints fit into one of these …

The importance of client communication plans to win at large website projects

Did you know that the overwhelming majority of time spent working on website projects is taken up with communication between the project manager and the client? It’s possible to read this statistic as an indication that project managers and website developers are aware of the importance of communicating with their …

All you need to know about Dropshipping on Amazon

Dropshipping has increased in popularity over the last decade. This e-commerce fulfillment model is an easy, cost-effective way to conduct business online. Amazon is the largest e-commerce platform globally, making it one of the best destinations for drop shippers to operate. Although Amazon is widely considered the go-to for Ecommerce …

The carbon saving from just one virtual conference could power seventeen homes for a year

Research from Ezra, claims that UK businesses can seriously reduce their carbon footprint by maintaining some form of virtual practice within the workplace in a post-pandemic landscape. While we all may be a little sick of daily Zoom meetings, the prospect of returning to big corporate conferences that often require …