Finding the right metrics for evaluating your bot

GUEST: Here’s the good news for companies building AI-powered virtual agents (aka bots) for customer service: Research from Accenture suggests that 80 percent of support chats or calls can be resolved by bots that have “good design.” The bad news is, the definition of good design changes depending on your …

Gemini dollars: The most promising thing to happen to crypto in months

GUEST: Earlier this week, the Winklevoss twins announced a new currency built on the Ethereum blockchain that can be used for low cost cross-border transactions, all backed by the U.S. dollar. To date the Winklevoss twins have made the news for their efforts to bring cryptocurrencies into the mainstream. The …

Wovenware is making AI to track disease-carrying mosquitoes in Puerto Rico

It’s been roughly a year since Hurricane Maria — the tenth-most intense Atlantic hurricane on record — devastated the island of Puerto Rico. The storm killed more than 2,900 people, left millions of homes and businesses without power, and caused an estimated $8 billion in damage. It’s the worst natural disaster on …

Google is bringing support for all Android apps to Daydream VR

Google is continuing to push its Daydream VR platform forward, the company announced today, as it’s making moves that expand the app support and usability of its devices. Describing three new features as “experimental” for testing by developers, Google is adding Android app support to all Daydream devices, and the …

Amazon reveals redesigned 2018 Echo Dot, Echo Plus, and Echo Show

Amazon today introduced nearly a dozen new Alexa-powered devices, from a second-generation Echo Dot to the Echo Sub for amplifying sound for previously existing speakers, the latest set of initiatives to spread Alexa everywhere. Also introduced today are the Echo Input; Echo Link and Echo Link Amp to amplify sound from …

How to optimize interaction with clients

Are you frustrated that communication with clients is unfocused, unproductive, or both? Read on for six tips to optimize interaction with clients in ways that benefit both sides of the conversation. 6 ways to optimize interaction with clients Here are my proven methods for improving communication with clients: Invest in …

10 Examples of Unorthodox Shapes Created with CSS

Sometimes it feels like we have a lack of creativity when it comes to building CSS containers. They’re either round, somewhat-round, square or rectangular. They get the job done, but aren’t especially unique or exciting. But with modern CSS and an occasional dash of JavaScript, we can design containers that …

When to Point Web Design Clients Towards Third-Party Services

Freelance web designers are often asked to provide clients with a wide array of services. Design, custom development, mobile applications, SEO and social media management all come to mind. And, while some designers do attempt to wear these many hats, it can be quite difficult to master them all. There’s …

Everyday Genius — 4 Household Businesses That Are Hidden Money-Makers

Most of us spend a considerable amount of money each year maintaining our homes, keeping them clean and making them more comfortable and cosy. So if you’re struggling for a startup idea, you could do worse than consider providing household products or services. If you want to be an everyday …

How to Use Slides to Create Impressive Landing Page Designs Sponsored

Suppose a client wants you to create a website for his business. He needs to have one up and running quickly, and he naturally expects to be fully satisfied with the results. Creating something quickly without compromising on quality can be a challenge. Creating a CSS & HTML website from …

MasterStudy – Revolutionary LMS WordPress Theme on Vue.js Sponsored

Online education is bigger than ever, with more people opting for the convenience it brings. Students can learn from anywhere and at their own pace. For educators, they have the opportunity to reach a global audience. Capitalizing on that potential used to be easier said than done, however. Building fully-inclusive …

Freebie: Cute User Avatar Icon Set (50 Icons, SVG & PNG)

Designed by our friends at Freepik, these fantastic free cute avatar icons can be used as the default user images or personas of a community-driven service or even utilized in the comment section of your site. By editing the SVG source files templates, you can also create your own personalized …