4 Strategies for Improving Your Customer Service in 2022 

What makes a business successful? Some would say great products, others might argue it’s great employees. And while both of those are extremely important, they aren’t what keeps a business running. To truly be successful, you need to have loyal customers, and improving your customer service keeps them loyal. Globally, …

5 Ways a Phone System Can Help Your Real Estate Company Grow

Your real estate business is growing, meaning you’re doing things right. But at some point, your business will outgrow your personal phone lines. Upgrading to a business phone system can simplify your job and boost your bottom line, whether you’re adding more employees or require more advanced calling and collaboration …

The anatomy of a results-worthy social media post

Whether you’re talking Facebook, TikTok, Instagram, Twitter — or any other platform for that matter — social media remains one of the world’s most powerful promotional mediums for brands across industries. As a budding business, social media marketing is an amazing way to boost brand awareness, showcase your expertise, and …

Advance Your Hybrid Cloud Journey with PKWARE on the New IBM z16

On April 5, 2022, IBM unveiled IBM z16, a next-generation system with an integrated on-chip AI accelerator delivering latency-optimizing inferencing. IBM z16 is designed to: Predict and automate with accelerated AI Secure with a cyber resilient system Modernize with hybrid cloud. When this announcement dropped, the world witnessed the arrival …

Monthly Breach Report: August 2022 Edition

While cybersecurity attacks are certainly on the rise, interestingly enough, the Ransomware Task Force has found that ransomware attacks that specifically targeted public organizations like local governments, schools, and hospitals have begun to decrease in 2022. But that doesn’t mean it’s time for security teams to relax. Vigilance and preparation …