Anthropology might hold some answers to the most difficult workplace challenges

Many recent discussions have centered on the drawbacks of the open-plan office, a major format in the UK, and possible pathways to the communal workplace of the future. As part of this, it has been acknowledged that the factors responsible for determining the open-plan office’s performance are complex, and a …

Shortlist for Business Book Awards features more on workplace and wellbeing than ever before

This year’s shortlist for the Business Booko Awards features more books than ever on wellbeing and happiness in the workplace as well as career self-development,  company culture and business ethics. A record number of women authors have also made the shortlist. On 16th January authors, past winners, publishers and journalists gathered …

How to sell website maintenance services — Everything you need to know

Successful websites evolve. Even when that spiffy new site is up and drawing traffic, the job is not complete. There’s always website maintenance service work to be done for SEO, performance and security. The reality of websites is that somebody needs to look after them on an ongoing basis.   …

Should your church use a website to attract church donations?

Churches need lots of money to maintain operations, whether it’s to keep people on payroll, make repairs to the building, improve community awareness, or fund outreach efforts. And with more than $390 billion given to charitable causes per year, there’s no shortage of people willing to donate their money to opportunities …

10 New Year’s resolutions for nonprofit webmasters

The new year is around the corner, and that means it’s time to do a retrospective on all the strategies and habits you’ve developed over the past year — and use that information to establish new resolutions for the year to come. Nonprofit webmasters have to juggle many different goals, …

Childhood’s end for work and the need for a grown-up conversation about it all

Arguably Arthur C Clarke’s finest novel, Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden …

Workplace culture fails to meet needs of multi-generational workforce

A new report (registration) claims that companies with a one-size-fits-all approach to workplace design is failing to meet the needs and expectations of a multigenerational workforce. Published by Chargifi with in put from WeWork and other firms, the study polled more than 2,000 employees about their experience of workplace culture …

Steelcase announces acquisition of Orangebox

Steelcase Inc. has announced the acquisition of Orangebox Group Limited, a UK-based designer and manufacturer of furniture for the changing workplace, the latest in a rapid expansion of products designed for the new ways people work. Established in 2002, in the village of Hengoed, South Wales, Orangebox created a concept they …

Tips for handling customer inquiries over the phone

So, you’ve assembled a crack team of excellent customer service representatives for handling customer inquiries over the phone. But you can’t just hand them a phone and a script and leave it at that. There are a number of things you must do to train your team and familiarize them with …

Seven workplace stories that have been on our radar this week

How we can win the AI race The great tech paradox for flexible workspaces The number one office perk? Natural light The personality test that conned the world The insecure nature of work is a result of decisions by corporations and policymakers Landlords up their game to help occupiers attract …

Time is Money: Are You Properly Delegating Tasks to Maximize Your Productivity?

When you own your own business, time is money. Learning how to effectively delegate is the key to leveraging yourself and increasing your value and profits. Being able to delegate tasks allows you to increase your productivity and is one of the most important management skills. Effectively learning how to …