73 Year Old Family Business. How She’s Leading It In Modern Times.

When Alison Gutterman’s grandfather first launched his company back in the 1940s, he had no idea that decades later, his granddaughter would be leading the family business through a global pandemic. Back then, Manny Gutterman & Associates, Inc., was a national sales representative organization selling a variety of proprietary products …

4 Strategies for Improving Your Customer Service in 2022 

What makes a business successful? Some would say great products, others might argue it’s great employees. And while both of those are extremely important, they aren’t what keeps a business running. To truly be successful, you need to have loyal customers, and improving your customer service keeps them loyal. Globally, …

Waffle House Exec Shares Why Mentorship Is Essential for Successful Leaders

Bert Thornton has spent 40 years leading the growth of Waffle House, as its former President and COO.  Mentorship has been an important part of his success. When Bert started there were a handful of Waffle Houses, when he retired, they had thousands. Bert’s passion is developing future leaders through …